We are a small, ultra-focussed team who are hell-bent on getting it right for our Colleagues, Customers and Service Users/Residents. We are fanatical about serving and ensuring that anyone who interacts with Hillrich receives a consistent experience from us.
We are available 24 hours a day, 7 days a week and 365 days a year. Like our Customers, we never close!
We have fantastic systems and processes and we are continually innovating:
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- We use ultra-secure, world-class cloud computing so we can access any piece of information for anyone, anytime. We run 24/7 – 365, just like you!
- We undertake initial video interviews with all candidates. This allows us to offer flexibility to our colleagues who like us, work hard, so any time saved is good for all.
- Our groundbreaking ‘First Hour Free’ option to Customers
- We run monthly events for Health & Social Care Professionals – our famous Round Tables, Social Care Summits and Curry Clubs.
- We offer our customers, where applicable, video profiles of our colleagues prior to shift.
- Everything that happens at Hillrich gets recorded.
Our office mantra is
CARE: Cover Ass Record Everything
We give all our staff continuous professional development through training (classroom and online), support and regular supervisions.
We work with and supply:
- Qualified Nurses
- Health Care Assistants
- Support Workers
- Housing Support Workers
- 1-2-1 Support Staff
For anyone who partners with us, Client or Colleague, we do what we say we will, when we say we will. Simple.
HILLRICH – CONTINUITY : CONSISTENCY : CONFIDENCE